Privacy Policy

1. Information We Collect

• Information you provide — e.g., name, email, and message content submitted via our contact form.
• Usage data — pages viewed, referring/exit pages, timestamps, and basic device/browser data (via standard server logs).
• Cookies — small files stored on your device to improve site functionality and remember preferences.

2. How We Use Your Information

• To respond to your inquiries and provide support.
• To maintain, secure, and improve our website.
• To analyze aggregate site usage (e.g., which pages are most visited).
• To comply with legal obligations and enforce our terms.

3. Cookies & Analytics

We use essential cookies for basic site operations. If we enable analytics (e.g., Google Analytics or Plausible), those services may set additional cookies or collect anonymized usage data. You can control cookies through your browser settings.

4. Sharing of Information

We do not sell your personal information. We may share data with trusted service providers (e.g., hosting, analytics, email) who process it on our behalf under confidentiality obligations, or when required by law.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form messages may be retained for record-keeping and support.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at [info@index-info.org].

8. Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children.

9. International Transfers

Your information may be processed in countries other than your own. Where required, we take appropriate steps to protect your data in accordance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and adjust the “Last updated” date above.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

index info Business
401 Bay Street, Suite 1600, Toronto, ON M5H 2Y4, Canada
info@index-info.org

12. Opt-Out

You may opt out of receiving promotional emails or communications from us at any time by following the unsubscribe instructions in those emails or by contacting us at info@index-info.org.

You can also control or disable cookies through your browser settings. Please note that disabling cookies may affect certain site functionality.